Privacy Policy

Last updated: [August 01, 2025]

At LaunchGenie, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us.

1. Information We Collect

When you submit a form or contact us, we may collect:

• Contact details: Name, email address, and phone number.
• Project details: Information you provide about your code issue, tools, or environment.
• Technical data: Non-identifiable information like browser type or device type (for analytics).

2. How We Use Your Information

We use your information to:

• Respond to your request or support ticket.
• Diagnose your issue and deliver solutions within the promised timeframe.
• Communicate with you about updates, fixes, or consultations you’ve requested.
• Improve our services and website experience.

We do not sell, rent, or share your information with third parties for marketing purposes.

3. How We Store and Protect Your Data

Your data is stored securely using trusted third-party tools (e.g., CRM, email providers) with appropriate technical and organisational safeguards.

4. Sharing Your Information

We may share your information only when necessary to:

• Provide the service you requested (e.g., involving engineers on your project).
• Comply with legal obligations or respond to lawful requests.

5. Your Rights

You have the right to:

• Request a copy of the information we hold about you.
• Ask us to correct, update, or delete your information.
• Withdraw your consent to be contacted at any time.

To exercise these rights, email us at support@launchgenie.dev.

6. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

7. Contact Us

If you have questions about this policy or how we handle your data, contact us at:
support@launchgenie.dev